What are the pros and cons of taxi booking and dispatch system ?
Pros of taxi dispatch system
Enhanced booking frequency
Assured passenger safety
Improved brand recognition
Optimum vehicle management
Improved quality of service
Risk factors in taxi booking/dispatching apps
- Safety of passengers and drivers, at times, is a major concern
- Cab drivers can cancel the trip request with no valid reason
- A few service providers charge for trip cancellation or have hidden charges
- Passengers have to bear the number of unwanted promotional messages/emails
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