What are the pros and cons of taxi booking and dispatch system ?
Pros of taxi dispatch system
Enhanced booking frequency
Operational efficiency
Better ROI
Assured passenger safety
Improved brand recognition
Optimum vehicle management
Improved quality of service
Satisfied customers
Cons
Risk factors in taxi booking/dispatching apps
- Safety of passengers and drivers, at times, is a major concern
- Cab drivers can cancel the trip request with no valid reason
- A few service providers charge for trip cancellation or have hidden charges
- Passengers have to bear the number of unwanted promotional messages/emails
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