Startapp ads not active

before I use startApp in my application to run smoothly ( ads appear ) but I look at my application dashboard report is not updated , and I check on my application is not showing ads ?
Are startApp account has been suspended?

Hey Musafir,

Have you emailed our support team? If not, I’d be happy to begin looking into this issue for you if you’d like to PM me your devID.

Best,
Cassidy Smith

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