Is there a way to get rid of 1-star ratings? (I always ask the users what they would like to change and make sure to do it, but this rarely helps)
My app gets daily 1-star votes without any reviews. Just the 1-star rating. I have about 75 1-star ratings and only 11 reviews that gave 1 stars (In comparison, I’ve got about 1000 5-star ratings and over 950 reviews giving 5-stars):mad:
It’s driven my app from 4 months of 4.8 rating to 4.5 in barely a month.
I’m damn sure some other competitor is doing this. Can I report this somewhere?
Any other way deal with it? Even the dev console gives absolutely no information as to who or what device is giving these faceless 1-stars.
I see, flagging them as spam is not of much use then. I also think the “ask the users to rank an existing installed app” feature should be removed. So there is no way of reporting reviews, which spread false or inappropriate information or spam?
Yes, there’s absolutely nothing we can do. This is such a major flaw in the whole app review system and nothing at all is being done.
Google being as big as it is, you’d think they’d at least take care of painfully obvious flaws like this…
I agree, this is serious because competitors could spread false rumors about a competing company with false reviews,
they could for instance claim that the apps have viruses. There should be some way of reporting false reviews and the fake Turkish 1 stars.
I am glad that my company don’t have much traffic from Turkey.