Mobfox payment problems? Didn´t pay this month

Monetizing, Advertising & Marketing Advertising Networks
1

Hey guys,

Been working with MobFox (among several other networks) for a while now. And they completely missed one of my payments (serious money, thousands of dollars).
It’s almost a month late and I get no support responses!
Till now all payments where on time, but now, with a larger payment, they missed. And I can’t get any response from them…
I also heard from other users that they are hard to reach.

Anybody else having problems?
I consider this a huige red flag if it does not get resolved quickly.

Any MobFox support people on this forum?

2

Just received their payment.
They got net60 payments. Is this your first payment from them?

3

No, this is not my first payment.
I’ve received at least 5 payments so far.
They usually pay right on time, but this time they have failed.
And I haven´t received any notification, warning about some problem, anything.
The transaction ID was generated but they missed the payable data.

4

My payment date was 30 January. I had sent them ticket with query about payment for November. After 3-4 days they answered and I have received my payment at 8 February. Try to do as me.

5

Thanks for the reply Vassily.
I did just that a week ago but still haven’t got an answer to their ticket.

It’s strange that I get no reply.
Does anyone has a contact from Mobfox who I can talk to about this issue?

6

Try to send another ticket. I had sent two tickets before to receive their answer.
Mobfox have an account on this forum try to search.

7

That seems to do the trick. I sent another ticket and this time I got a reply.
They said that the situation will be fixed by the end of this week.

I will report if that happens, so that the community of developers can be informed.

Best Regards and thank you for the reply: Vassily and drashelski

8

UPDATE:

The end of the week passed and still I have NO payment!
Mobfix is NOT paying developers, watchout people…

I’m going to press them, this is not aceptable…

9

Hi MegaUnix,

I have unsuccessfully been trying to find an account on our platform with your username. Could you please provide me with your Account E-Mail Address or Payment ID? Will get this sorted as soon as I know this.

Thank You!

10

Hi, I’ve got my money today.
Thank you for the attention.

The reason were “technical dificulties on Mobfox system”.
I will give the benefit of doubt this time.
Best Regards, Megaunix.

11

Good to know, thanks.

If you can PM me your Account E-Mail I can set your account to verified status so all future payments will go out immediately.