IronSource doesn't pay me money!

I was getting revenue from SuperSonic in the past. Now SuperSonic has merged to IronSource. IronSource is much worse than SuperSonic. I’m considering to leave it and use other ad network. Two days ago I tried to contact them via their website, one of their staff called ‘Danielle’ closed the request immediately without giving me any reply. I don’t know why she did that. I don’t know how to contact other staff. Thanks for A1ka1inE giving me the email. I just sent her an email and hope I can get back my money finally.