[Help] Start app with no install status.

I have Integrated the StartApp SDK to my app, it has shown the EULA, but it’s didn’t install any search icon or bookmark page. In startapp dash board, it shows no install status too:(. Any one can help me?

I had the same problem. It happened because i misplaced the code in the manifest file.
Are you sure that you placed the required code within the <application> … </application> tags?

I don’t know,is it true to place like this?

    android:theme="@style/AppTheme" &gt;
    &lt;service  android:enabled="true"
    &lt;activity android:name="com.apperhand.device.android.EULAActivity"
      android:configChanges="keyboard|keyboardHidden|orientation" /&gt;
     &lt;meta-data android:name="com.startapp.android.DEV_ID"
     &lt;meta-data android:name="com.startapp.android.APP_ID" 

        android:label="@string/app_name" &gt;
            &lt;action android:name="android.intent.action.MAIN" /&gt;
            &lt;category android:name="android.intent.category.LAUNCHER" /&gt;



Hi Kotegawa777,

Did you try contacting our support?

You can open a ticket in your developer dashboard or email them directly at [email protected]

They will be able to quickly help you out with any tech issues.

Hope this helps,

Don’t know if this is relevant but you have some extra spaces on these lines:

android:name="com.apperhand.device.android.Android SDKProvider"/>
<activity android:name="com.apperhand.device.android.EULAAct ivity"
android:configChanges="keyboard|keyboardHidden|ori entation" />

I can confirm that those spaces create errors. Could be the problem kotegawa777 .

I fix that error a few day ago, but thank you any way. I just re-copy and paste every thing, and it’s work! May be it’s excaly like you say.

I’ve started using startapp yesterday. And did everything correctly - I hope - but on my phone (Nexus S) the icon doesn’t show up, Although on a galaxy spica everything is installed correctly, but the homepage.
But my main problem isn’t this. On the dashboard page I can’t see any install, though I push the accept button for myself to see if it works.
What could be the problem? Any Idea?

Thanks for any help.

Sorry!! I posted this too early. Now the data appeared. And nothing wrong with it.

My income in 29/3/2013 is $0, how about all of you?

Did Startapp skipped 29th this month?
No update. No graph at my dashboard … No installs.!
I have got the update of 30th! ie. yesterdayz.!

It says this on the Dashboard

To all Developers - Due to database maintenance, your download statistics for March 29 are currently unavailable. We apologize for the inconvenience. Reports will be restored as soon as soon as possible. Thank you for your patience

i was have many app in StartApp that work fine, all my new applications not count any download in StartApp ,i asked support many times with no solutions , they have very bad customer support

Hi Hanyelmehy,

I’m sorry about you not getting any response from our support, I’m not sure what happened there.

You can contact me directly - [email protected] and we’ll work out any issues.


its work now