We had an app that has dissapeared from the social category listing in Google Play. Previously we had this problem with an app that was reinstated after being suspended due to wrong content, but not this time. We have not received any email from Google Play about this.
We have tried contacting Google Play support but some time ago we had the same experience and received a message about how the ranking algorithms change and bullshit like this but no fix.
Have you had an experience like this and did appealing worked for you?