this is my first Thread in this form,i have 4 apps in android market i used admob for free one ,and from November 2011 used airpush in one of my app and i earned 60$ for 8 day in November and airpush show that the payment will send in 30-Dec-2011 to my paypal account ,and for now i didn’t revised any thing from them :@ and i submit 3 ticket for the support team in help desk and every ticket told my that will send the November payment to my account and in the last one that they will call my and for now nothing .
there is any one use airpush ad ,and they paid for him?
update
after Mr Prakash from Airpush team and Mr Jackie McCauley Director of Operations for AirPush contact me by e-mail and see the problem, that when they transfer the payment to my Paypal account show this error (MoneyError MessageYour recipient is not able to receive funds at this time. Your recipient must first set up his or her account to receive funds) and after search in internet for problem and change some setting in Paypal account, then every thing go OK and my NOV Payment show in Paypal.
I wont to thank all Airpush team for there speed response and effort.
I’ve got one of my apps using AirPush, but haven’t earned enough yet to look at withdrawing my earnings. They seem a reputable company though, I wouldn’t expect them to withhold payments deliberately.
I am Prakash from Airpush team and would like to investigate this issue and get it resolved ASAP, could you please send me your ticket number and your mail ID connected with Airpush account.
Sorry for the inconvenience caused. Will make sure that your issue get resolved at the earliest.
I had a same problem with AirPush. But in my case the issue is still unresolved now resolved. Their billing dept is was taking long in getting back. Just like you, I haven’t received Nov’s earnings yet. I was expecting some money and have chosen wire transfer as preferred payment method. Have posted 3 tickets via helpdesk but still no solution.
Update:
I just wanted to post a quick update that AirPush’s staff has been really VERY helpful in resolving the issue. Yes, initially I did have a problem but once their Director of Finance got in touch with me and I explained the problem and then everything went smoothly. Love how they have tackled the issue afterwards. Now they have resent the wire and cancelled the old one as it never made it to my account. I should receive it within 24 hours. They were also kind enough to throw some extra bucks to make up for the inconvenience caused. Now that’s classy! I mean, the extra bucks does not matter but their willingness to do that shows how much they care about the developer community.
All smiles!
For anyone who is having issues with payment, please know that you have no reasons to worry. Their team is VERY cooperative unlike someone we know(Any guesses? YES, AdMob I am talking about you)!!
Great to hear that the support team were so responsive and you were able to resolve the issue. I’ll keep this case in mind when discussing Airpush in future
I’m in airpush for three moths , and earn some money in my airpush account , while i want to get the payment via paypal , it required an local TAX ID , and i don’t know how can i get this id , can someone know ? thanks very much for telling me !!!