Hi all,
Long time viewer first time posting. I have a problem that has been perplexing me and I was hoping you guys can help me out.
I recently had an app suspended for Violation of ad policy. Here is the email.
REASON FOR REMOVAL: Violation of the Ad Policy:
Interstitial ads may only be displayed inside of the app they came with. A prominent and accessible target must be made available to users in any interstitial ad so they may dismiss the ad without penalty or inadvertent click-through.
Please refer to the ad walls policy help article for more information.
All violations are tracked. Serious or repeated violations of any nature will result in the termination of your developer account, and investigation and possible termination of related Google accounts. If your account is terminated, payments will cease and Google may recover the proceeds of any past sales and/or the cost of any associated fees (such as chargebacks and transaction fees) from you.
If your developer account is still in good standing, you may revise and upload a new instance of the application that is compliant with the developer terms. Before uploading any new applications, please review the Developer Distribution Agreement and Content Policy.
If you feel we have made this determination in error, you can visit this Google Play Help Center article for additional information regarding this removal.
The Google Play Team
Now the reason I am perplexed is because my app doesn’t show interstitial ads outside of the app. I am not that great of a coder to be able to pull something like that off.
I do have exit ads with Startapp and Tapcontext. Thats it. No other interstitial ads to speak of. I cant think of what else could of caused this violation to occur.
Could the exit ads not be considered “inside the app”?
I do have a EULA that appears when my live wallpaper is selected, could that be the problem?
Its soo strange. I never thought I would get my app suspended when trying to play everything by the book. Of course it was my most popular app.
Any ideas?
EDIT: Forgot to mention. I am using Startapps Post Call Manager. So that may be an Issue as well. As it is an Out-of-App ad, but again. Its all guessing at this point.
Also, I have other apps with this same configuration but none of them have been suspended… Ya…