A few days ago, I commented in another post, that Ive been trying to contact AdMob support since a month because they haven’t paid me the complete revenue for earnings of the corresponding month (the payment is lower than the revenue specified in the reporting for that month).
Finally, today they responded to my “ticket”. This is what they say:
Please understand that pending earnings, which are used in your reports, typically reflect close estimates of your recent account activity. These estimates are intended to give you a rough idea of your recent account activity as soon as possible, but do not necessarily reflect the amount you will be paid.
Finalized earnings, shown on your Payments pages, are accurate earnings amounts that include all revenue you will be paid for valid clicks. Once our records are processed and verified at the end of each payment cycle, finalized earnings are paid out.
Since you’re seeing a significant difference between your reporting estimates and your finalized earnings, it’s possible that your account has been receiving a high percentage of invalid clicks. If you believe this is the case, please visit our Help Center topic regarding invalid clicks for more information: http://support.google.com/admob/bin/answer.py?hl=en&answer=1307237 .[/i]
Since January (corresponding to november earnings) they haven’t paid me a total of $1276.83, because they consider that money was made with “invalid clicks”. Their definitions for invalid click is this:
[i]Invalid clicks and impressions
Publishers may not click their own ads or use any means to inflate impressions and/or clicks artificially, including manual methods.[/i]
And I am pretty sure, that’s not my case. Definitely I’m sure I did not click my own ads 50000 times just to make that money. And if I did, I would probably be banned from AdMob long time ago.
What could I do from here?
Please, forgive my english