This is a notification that your application, XXXXXX, with package ID XXXXXX, Is currently in violation of our developer terms.
REASON FOR WARNING: Violation of the Ad-Policy:
Ads associated with your app must not interfere with other apps or their ads.
After a regular review, we have determined that your app contains ad functionality which disrupts or interferes with the usage of other apps or their ads. This is in violation of the policy provision cited above.
Your application will be removed if you do not make modifications to bring it into compliance within 7 days of the issuance of this notification. If you have additional applications in your catalog, please also review them for compliance.
All violations are tracked. Serious or repeated violations of any nature will result in the termination of your developer account, and investigation and possible termination of related Google accounts. If your account is terminated, payments will cease and Google may recover the proceeds of any past sales and the cost of any associated fees (such as chargebacks and payment transaction fees) from you.
Before uploading or publishing any new applications, please review the Developer Distribution Agreement and Content Policy.
The Google Play Team
I use Admob banner and interstitial, chartboost interstitial, Startapp interstitial, and Startapp Exit ads by “Back” and “Home” button , Startapp searchbox . Which is the problem ? I’m really confused.
Also i get a “7 day Notification” with another app , in this , i use Startapp Banner, chartboost interstitial, Startapp interstitial, and Startapp Exit ads by “Back” and “Home” button , Startapp searchbox .
It seems caused by Startapp. But which is the really problem ?
The issue is not Startapp Exit ads but Admob. When you use Admob they want you to exclusively use admob for banners and interstitial. This is their way of warning you since they believe by using startapp ads you are hampering their banner and interstitial business.
Also startapp slider search will be sliding over the banners which I am sure they dont like. However, their exit ads should be OK in my opinion.
There is always a “coded” message in google’s email. Read it properly.
From all that we have checked, it is the Post Call Manager. And in all cases, that SDK was integrated in the app, but not called. So Google are checking for the existence of that SDK, regardless on whether it is active or not.
Best thing to do right now is email our support ([email protected]) or open a ticket in your dashboard. Send them the manifest and apk and they will look into this.
There are still a few days where we can resolve this, so let’s work together to make sure everyone is still running by the weekend.