Airpush are scam company! You have to know this!

Airpush are scam company! You have to know this!

they push me over 475,053 pushes, and they tell me that $0.01 CPM is normal!

Chat record:
Leeav (11:42:49) : Hi. How can I help you?
leaf (11:42:56) : hello
leaf (11:43:04) : is namrata here?
Leeav (11:43:13) : Let me check. Just a moment.
leaf (11:43:21) : ok
Leeav (11:43:57) : I’m sorry. She has left for the day.
leaf (11:44:24) : When he come back
Leeav (11:44:33) : She will be back in 12 hour
leaf (11:44:48) : ok
leaf (11:45:03) : i have a problem, and i need your help
leaf (11:45:09) : I has been contact you for more than a month, but you still didn’t fix the issue
Leeav (11:45:13) : yes. how can I help you?
leaf (11:45:16) : My Push ads CPM is showing 0 Since I am using Airpush! and I’ve been waiting for more than a month!
Leeav (11:45:41) : your CPM is now showing .01
leaf (11:45:49) : last time, namrata say she will deal with it…
leaf (11:46:21) : you can check my CPM data in all
April
leaf (11:46:29) : it is $0
Leeav (11:47:03) : at the moment it’s at $0.01
leaf (11:47:20) : $0.01?
leaf (11:47:40) : how can i be?
leaf (11:47:55) : how can it be
leaf (11:48:26) : are you want to tell me, $0.01 is normal?
Leeav (11:48:28) : you have an app that’s not on google play
Leeav (11:48:34) : which will generate a lower CPM
leaf (11:49:12) : Why my app have to on Google play?
leaf (11:50:21) : i put it into the china android market
Leeav (11:50:41) : Apps on Google Play generate a higher CPM, however apps that are in China have a lower CPM also
leaf (11:51:16) : What do you mean?
Leeav (11:52:01) : Your CPM entirely depends upon the ads served on your app. It varies based on app category/location/time of day/mobile operator and served ad’s CPC.
leaf (11:52:07) : you don’t want to fix it, and you tell me my app that’s not on google play
leaf (11:52:39) : Is this your reply?
Leeav (11:53:06) : I am explaini
ng why your CPM may be low
leaf (11:53:59) : What kind of CPM could be so low?
Leeav (11:54:27) : one of the reasons your CPM is at 0.01 is because of the area your app is in.
leaf (11:55:12) : is this airpush answer? or it’s just your answer?
Leeav (11:56:14) : Your CPM is based on a few factors, but a large part of it is the area your app is in.
leaf (11:56:52) : why the other is different with me?
Leeav (11:57:49) : I’m sorry the other?
leaf (11:57:52) : They don’t have this issue, and they put their app in China too
Leeav (11:57:52) : I don’t understand
leaf (11:58:13) : the other china developer
Leeav (11:58:26) : I’m sorry. Which China Developer?
leaf (11:58:37) : many
Leeav (11:58:53) : who specifically?
leaf (11:59:08) : they tell me
Leeav (11:59:16) : who tells you?
leaf (11:59:34) : i don’t know their account
leaf (11:59:52) : but what they done just the same as me
leaf (11:59:55) : why?
leaf (00:00:13) : You discriminate against me?
Leeav (00:00:16) : I’m sorry. I would need more specifics so I could take a look at their account and see the difference.
Leeav (00:00:40) : I’m sorry. Discriminate?
Leeav (00:00:56) : I want to help but I would need to know which developers, so I could compare their data
leaf (00:01:30) : I feel very helpless
leaf (00:01:54) : Airpush is a fraud company
leaf (00:02:02) : push me so many ads
Leeav (00:02:16) : I’m sorry. I really am. I wish I could tell you more. If you could find out the names of the developers. I would be more then happy to take a look at them and see what the difference is…
leaf (00:02:23) : and tell me your CPM showing $0 is ok
Leeav (00:02:31) : it’s showing. 0.01
Leeav (00:02:39) : it’s not showing 0.00
leaf (00:03:21) : it’s showing 0 over 30 days
Leeav (00:03:42) : they are working on crediting you for the days that it was at zero
Leeav (00:03:48) : but you do have a CPM now.
leaf (00:04:47) : what kind of CPM?
leaf (00:04:49) : 0.01?
Leeav (00:05:15) : CPM is mostly determined by the economics of the bidding process and this has much more to do with the demand side of ad network business model than any other factor
Leeav (00:05:39) : You are going to be credited $40.00 for the time your CPM was at $0.00
leaf (00:07:21) : nothing to say
leaf (00:08:08) : y
ou cheat me
Leeav (00:08:11) : I’m sorry. I don’t understand
leaf (00:08:49) : You don’t understand what?
Leeav (00:09:51) : I’m sorry. I wish there was more that I could do. I will make sure that you receive the $40.00 credit for the time your CPM was at $0.00
leaf (00:11:06) : $40 for all ads push?
leaf (00:11:49) : $40 for 475,053 Pushes?
leaf (00:12:36) : I’m sorry. I don’t understand
Leeav (00:14:10) : 475,053/1000
= 475
Leeav (00:14:23) : 475 x $0.01 = 4.75
Leeav (00:14:31) : So. You’re actually making more then your current CPM
Leeav (00:14:46) : that’s bonusing you extra for your trouble
leaf (00:15:21) : 475,053 Pushes and you just pay me $40…
Leeav (00:15:33) : remember your CPM is a thousand pushes
leaf (00:15:56) : CPM even under $
1
Leeav (00:16:05) : so. it would be 475 multiplied by your CPM
leaf (00:16:19) : 0.01?
leaf (00:16:40) : Airpush is really the
fraud company
Leeav (00:16:39) : if we based it on your current CPM, yes
Leeav (00:16:55) : but I am not doing that, I am bonusing you a higher CPM due to your issues
leaf (00:17:05) : You are fraud we these hard developers this way
Leeav (00:17:19) : I’m sorry, you feel this way.
leaf (00:18:15) : I am bonusing you a higher CPM due to your issues
Leeav (00:18:40) : I’m sorry. Is there anything else that I can you help with today?
leaf (00:18:53) : my low cpm
Leeav (00:19:06) : I’m sorry.
leaf (00:19:27) : I don’t understand
leaf (00:19:38) : i just want to disable airpush
leaf (00:19:52) : and tell , how many do you pay me?
Leeav (00:19:54) : okay. just a moment. I will take care of disabling your account. just a moment
leaf (00:20:18) : how many do you pay me?

Airpush are scam company! You have to know this!

Uhh… dude. What can I say. It works like this for ALL advertising companies.

Adverts in the USA are ‘worth more’ than adverts in >the middle of nowhere<

You cannot release a game in China, and then complain that you are not paid 1st world rates. I am sure all those workers in China would like to be paid USD 100/hr for the work they do at their day job. But it is not going to happen. Same thing with advertising prices.

If you want USA eCPM, then your adverts need to be seen by the USA.

475,000 impressions and $40
that makes an ecpm of 40/475= $0.08

Yeh…not THAT bad…lol that’s about avg these day’s

No scamming going on here. The support guy was pretty legit in his answers there.

Well, if eCPM really is that cheap in China then Airpush is a gold mine for advertisers in that country. That’s a lot of pushes for pretty much nothing. Even considering China’s the worst country for advertising. I personally think it’s odd.

In LeadBolt i have(60 days):
434,595 6,649 $0.00 $0.00 1.53% $2.16 (app wall + notyfication ads)

so, your ecpm 0,08 or 0,01 is nice. :wink:
I remember times, when LeadBolt don’t have any ads for China, like SendDroid now. (they have in China - About 850K available impressions).
Airpush is still the best way to monetize China. :wink:

It looks like having chinese users is useless. Good to know, i will not try to get my apps listed on chinese appstores any more.

Thank you for the info. I intended to translate my apps into Chinese. But now I know it’s unnecessary…
I think airpush’s answer is acceptable, once advertisers do not target to China, it’s no use pushing ads there.

Yes it is true that CPM is poor in China. If you want high CPM such as US, your ads need to be seen by US users. Maybe create an app that targets Americans? :stuck_out_tongue: At least you were credited $40 which is pretty good considering your CPM is so low …

Your support guy was pretty nice, I have experienced useless support at Admob and Leadbolt.

Thanks for making a claim s-leaf when you don’t understand your own users.

nothing to say

Maybe an apology to Airpush?

Lol. Sorry man! Chinese users aren’t worth shit. Get some USA and AU etc it’s a lot better.

You actually embarrassed yourself for posting this conversation. I was LMAOing all through. I must admit the guy was cool, composed and professional when giving responses cause i can tell that you were a pain in the a**. If i were him, i would have chased you a long time ago… hahaha…I bet you lost the $40 because you told him to disable your account. Such a looser! Next time you take the $40 first and then disable the account. You made my day with this… haha

I’ve heard that China is abnormally successful with IAP however. If you really have so little to lose with your huge chinese market, I would experiment by putting in an add free IAP available when it detects a chinese language user. Make it something overpriced, like $2.99.