Has anyone recently faced this problem from Facebook Audience Network stating “We’ve restricted this app for violating the Facebook Platform Policies. Read more or appeal”.
They have actually restricted 2 of my highest earning apps (100$/day) on their platform. I follow all of their policy rules, may be that’s an error or something and i have appealed them regarding it.
I just wanted to confirm if any of you guys have received something like this?
It happened to me too, the first App was restricted on 9 September and another App on 12 September. I appealed the same day but still didn’t get any reply from FAN.
Were they earning high? Did they tell you any reason behind it? As i didn’t receive any email from them though. I was just checking my yesterday’s revenue and found this “Restricted” thing on the top of my app’s page and they told me that they had mailed me but they hadn’t.
I hope so and I noticed other 2 people posting about this issues on FAN community forum (unless one of them is you)… so maybe it’s some issue on FAN side…
On the other hand many days have passed already in my case and still no reply.
I have the same problem. I used the FAN. I had absolutely legal app. Over half a year everything was normal. And they banned my app a week ago. And FAN have not included the money of the my banned app in the latest payout.
The support is dead. I wrote to him a lot of times. No answer. No money. They have not paid me a lot of money (>10k $).
What should I do? Forget about the money? They pay my money to me or not?
This is worrisome. Do you use call to action button or you have omitted it? Do you make simple crap apps like those electric screen touch or you have more serious apps?