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  1. #1221
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    hi friends,

    I have an some apps on google play and im using google admob but i want to use Appodeal, I preapare sdk and codes and configs but in my app only google apps coming from Appodeal other companies adds not coming. What is the problem can you help me ?

  2. #1222
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    I think something is wrong with Appodeal since 30 november , i have more installs and daily users compared to last week, but impressions have dropped.
    Did you guys notice something like this?

  3. #1223
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    I just checked Adsense, i have more page views this week but less impressions and clicks, what could be wrong?

  4. #1224
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    Anyone who uses Appodeal notice something different?

  5. #1225
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    Quote Originally Posted by f_n_di View Post
    hi friends,

    I have an some apps on google play and im using google admob but i want to use Appodeal, I preapare sdk and codes and configs but in my app only google apps coming from Appodeal other companies adds not coming. What is the problem can you help me ?
    Hi there. Could you please private message me the email address associated with your Appodeal account so I can have our support team look into the matter for you?

    Thanks!
    Mary C. Rardin
    Marketing Manager at Appodeal, Inc.

  6. #1226
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    Quote Originally Posted by Appodeal2016 View Post
    Anyone who uses Appodeal notice something different?
    Hi Appodeal2016. What is the email address associated with your Appodeal account? Please let me know so I can connect you with support.
    Mary C. Rardin
    Marketing Manager at Appodeal, Inc.

  7. #1227
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    Hi all.

    Just a reminder that you can reach our support team at any time by using the chat feature on our website. Or feel free to mesage me here.

    Thanks!
    Mary C. Rardin
    Marketing Manager at Appodeal, Inc.

  8. #1228
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    Hey Appodeal, can you explain this?

    I asked one simple question about iOS integration via both live chat and email more than 2 weeks ago and I haven't received any answer.

    My issue was, there were some logs showed up in Xcode console:

    "Impression doesn't sended for banner adUnit admob eCPM = 0.100000 .Please check your integration or contact out support team: support[at]appodeal[dot]com"
    "Impression doesn't sended for rewardedVideo adUnit applovin eCPM = 0.454949 .Please check your integration or contact out support team: support[at]appodeal[dot]com"

    On 27th Nov, I talked to some one named Tanya and sent her the source code to check. She said that it could take some time.
    One or two days later, I tried to reach her several times and she told me to wait a bit.
    OK, I had waited a bit... then a week... no response. My messages on live chat were marked as 'Seen' but there was no reply. REALLY?

    On 6th Dec, I sent an email to support[at]appodeal.com and two days later, some one named Yaroslav replied on live chat and said that he would check my project immediately and give me an update tomorrow.
    OK, another waiting. Now it's 13th Dec and no more response.

    Appodeal, Please answer me, WHAT THE F*CK?

    I haven't had a chance to try your mediation service and I don't know if it works as advertised but there's one thing I know for sure, Your support SUCKS!
    Last edited by FamtechJSC; 2016-12-13 at 03:25 PM.

  9. #1229
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    Quote Originally Posted by FamtechJSC View Post
    Hey Appodeal, can you explain this?
    Hi FamtechJSC. This is definitely not the experience we want you to have with Appodeal. I'm sorry for the delay and frustration. Would you please private message me the email address associated with your account so I can look into the matter and have it resolved ASAP?

    Thank you.
    Mary C. Rardin
    Marketing Manager at Appodeal, Inc.

  10. #1230
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    Quote Originally Posted by FamtechJSC View Post
    Hey Appodeal, can you explain this?
    Hi again. It looks this integration issue was on the publisher side; I spoke with our support team and understand that you received a response today. Feel free to follow up with me if you need further assistance. Thanks!
    Mary C. Rardin
    Marketing Manager at Appodeal, Inc.

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