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  1. #1
    Senior Member A1ka1inE's Avatar
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    Exclamation InMobi cheats me out of more than $2000

    We all like to keep our eggs in different baskets, mostly because of reasons like this. If an ad network screws you over, you can lose A LOT. We agree to their ToS and basically we are at their discretion.

    I have been in the Android development world for 3 years now and I have used Admob for the entire time, along with many other networks like StartApp, mobileCore, SendDroid, AppNext, airPush, MillennialMedia, AppWiz, AppBrain and AppBucks.
    Every one of those networks paid me in full every time and I've never had any serious issues with any of them.

    I was releasing a new app a few months ago (release date Feb 6) and wanted another banner provider than Admob just for the sake of more baskets for my eggs. inMobi seemed to be an established player and although they have net60 payment terms (a joke these days) I thought it would pay off with their industry establishment.

    The app did great in its first 30 days, raking in about 150k downloads and stuck between 3k-8k a day thereafter, with high user retention and several minutes session length. inMobi filled around 80% of traffic with a decent eCPM of $0.55 overall for banners (no mediation was set up). I have StartApp, mobileCore and AppNext for interstitials and the "more apps" button. Those three networks did great and still do with the app and have paid me for this traffic via their payment terms already.

    I obviously won't link directly to the app as we all have enough competition as it is, but here's some GPlay stats:
    __________________________________________________ ____________________________________________


    __________________________________________________ ____________________________________________


    On April 15th I went to log in to my inMobi account to review performance etc, when I was greeted with the message "User is not active". After contacting support about the error I was sent this e-mail:

    "Dear Customer,

    Greetings from Inmobi.

    We regret to inform that your account has been blocked hence you have been seeing this message. This is due to the violation of InMobi guidelines and conditions.

    Thanks,
    Team Inmobi."
    I then asked for more information several times via e-mail, and after a further 15 days I finally received this (I had noticed that the banners were no longer being requested by the app):

    "As updated you earlier, we regret to inform you that your account with InMobi is blocked permanently.

    Why is my account blocked?
    To prevent any unusual or unauthorized activities, we have put stringent rules in place. After careful investigation and scrutiny by specialist, it is confirmed that your account is not adhering to InMobi’s terms of service. We are therefore blocking your account in our system. Please note that this cannot be undone.

    InMobi refunds blocked publisher earnings to the affected advertisers.

    If you'd like to know more about why InMobi blocks publishers;
    Please refer to our TOS and content guidelines here :

    Mobile Advertising | Monetization | Analytics | InMobi and
    Mobile Advertising | Monetization | Analytics | InMobi

    Regards,
    Team InMobi."
    Great. So they won't tell me how I violated their ToS or Content Policy. Not even a basic context: something that Google actually gives you. But inMobi just blocked me with out so much as a hint, just as the first payment was about to be due. eCPM was similar to the same traffic sources from my other apps with Admob, along with CTR etc. The banners were not near the UI, there are no adult themes etc etc.

    As they are net60 I never received any revenue, which they CLAIM is being refunded to the advertisers. I'm sure it is inMobi. Funny how 3 other networks have had no issues with this traffic.

    All I can see this as is disgusting mal-practice and a network stealing my earned revenue.

    So I'm sharing this awful experience with you all so that you may see that inMobi may be established, but they are by no means a reliable ad network or a network that you should necessarily do business with.

    If you use inMobi and have done for longer than I did please voice your opinion about them too.

    I have now re-directed the banner traffic and there is no issue. (Surprise, surprise).

  2. #2
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    Whoa man, this is sad. never gonna go with InMobi bullshit again. Safe with admob and startapp (lets hope)

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  4. #3
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    It's same situation, as lot of ppl have now with TapContext, it's really sad, sorry for You
    Earn money from instals, and get 25$ bonus for first 100 instals !
    Use http://startapp.com/rfz08nv and enjoy cash from instalations

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  6. #4
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    From the network angle - we are facing, from time to time, developers that try to cheat/scam. As wrong as it is and as angry as we get from seeing these actions, we never did any aggressive action like that without informing the developer exactly and specifically what happened. You could claim that because they are big, they don't have the time to talk to all of their developers, but that's not really an excuse. I'm pretty sure most networks won't behave like that as well. At least I hope so.

    Also, knowing @A1ka1inE and workin with him, I'm pretty sure that he did nothing to deserve that kind of treatment. Sorry, dude.

    I'ts a big shame. It's hard enough to succeed as an ad network as it is.
    Appnext - leading monetization and app distribution platform. Full Control, full transparency

    Email me or ping me on Skype (yoni_raveh).

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  8. #5
    Senior Member A1ka1inE's Avatar
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    Quote Originally Posted by jonathan View Post
    From the network angle - we are facing, from time to time, developers that try to cheat/scam. As wrong as it is and as angry as we get from seeing these actions, we never did any aggressive action like that without informing the developer exactly and specifically what happened. You could claim that because they are big, they don't have the time to talk to all of their developers, but that's not really an excuse. I'm pretty sure most networks won't behave like that as well. At least I hope so.

    Also, knowing @A1ka1inE and workin with him, I'm pretty sure that he did nothing to deserve that kind of treatment. Sorry, dude.

    I'ts a big shame. It's hard enough to succeed as an ad network as it is.
    Thanks @jonathan!

    I asked them several times for explain the actual reason for account suspension, as I cannot see any form of mal-practice on my end. If they had given a legitimate reason of violation, maybe I wouldn't have had to post all of this.
    But they have shown total lack of respect, professionalism and a basic business-to business rapport.
    I would not expect any network to behave like this, considering the legitimacy of my traffic.

    They are either going bankrupt / conducting shady business / just don't care about their developers. The biggest shame is that all I can do is share my experience.

  9. #6
    Senior Member mmmkkksss's Avatar
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    The same situation is with Tapcontext.. I lost more than 2k$... But what can we do? I suppose we only can try stable networks, but even this step will not secure us 100%...

    P.S. I really wanted to try appnext, but their SDK is not suitable for me (meta-tags in manifest and some other things), but I think it can be good network and become huge in the future (mainly because of the great support). All the best!
    Want to start making real money? Read my ebook first!

    Skype: mmmkkksss.mmmkkksss2

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  11. #7
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    This is so sad , It is becoming very challenging these days to find "Good" Ad Networks ,
    even the big ones have their down sides
    I am spending more time trying ad networks than actually developing new apps
    Sign up for StartApp for 15$ bonus on first 1000 download + 15$ for the first 250K Impressions , Use my referral link
    http://startapp.com/rft7ac2
    Mobvista : Great Ad network with 100% fill rate : https://dev.mobvista.com/user/register/?u=TWpJMU5RPT0=

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  13. #8
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    I also opened a thread before, when inMobi started to redirect to playstore without users action. Probably they are in bankrupt, and want to earn money to keep the company (in other words, steal the money, to screw the developers and etc.)

    what @Pharaoh wrote is true for me too, I also spent more time last 2 months trying different ad networks than developing new apps, sadly

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  15. #9
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    I guess I was wrong with what I wrote here
    Last edited by Javanshir; 2014-05-01 at 12:52 AM. Reason: I was wrong

  16. #10
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    try posting this thread url on their facebook page - https://www.facebook.com/inmobi .

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